Isenberg School of Management · UMass Amherst

SamiraYaabdollahi

Marketing PhD Candidate

Consumer Behavior ✳ Subscription Economy ✳ Emerging Technologies

Amherst, Massachusetts
Portrait of Samira Yaabdollahi
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About

Convenience always asks something of us.

Modern consumption rarely ends at the checkout. We subscribe and renew, share access, and live alongside technologies that learn from us. I study what that asks of people.

My work examines how consumers experience digital and technology-enabled market offerings; the quiet burden of managing many recurring commitments, the sense of fairness and control that access-based models can strain, and the beliefs, emotions, and trust that shape how we welcome intelligent machines into everyday life. I approach these questions using a range of methods, including interviews, netnography, experiments, surveys, text analysis, and biometric tools such as eye-tracking.

My goal is to conduct research that helps firms design markets that feel better to live in, meaning that they take consumer well-being as seriously as consumer spending.

What I study

Recurring consumption

Subscription fatigue, coping, and control; what it costs consumers to live inside portfolios of recurring commitments.

What connects it

Living with technology

From subscription-based features to AI and robots, my work asks how consumers experience and respond to technology-enabled offerings, especially when they reshape control, trust, and everyday consumption.

Why it matters

Markets worth living in

Findings that advance consumer theory while giving firms and policy a consumer-centered view of responsible subscription and technology design.

The path so far
2022 — 2027 (expected)

Ph.D. in Marketing (ABD)

University of Massachusetts Amherst · Isenberg School of Management

2016 — 2019

MBA

Kharazmi University

2012 — 2016

B.Sc. in Industrial Engineering

Shiraz University of Technology